日,柳工回访哈萨克客户,在其煤矿项目见到了年初交付的20余台全产品线设备,包括装载机、挖掘机、平地机、推土机以及宽体车等正有序作业。该客户为国际知名矿山运营商,先前使用全套欧美品牌设备,今年首次购买使用中国品牌设备。
What can be more inspiring than getting a thumbs-up from customer?
Recently, LiuGong team drove to a Kazakhstan coal mine to visit one of our customers, an internationally renowned mine operator.
The customer used to use European or American machines before and this is the first time to purchase a full set of Chinese equipment, including wheel loaders, excavators, graders, dozers and mining tucks.
拜访中,客户反馈车队运行良好,尤其对矿用挖掘机赞不绝口。项目现场设备运营总监穆斯塔法先生对双方合作提出了更高要求,希望进一步应用柳工智慧矿山解决方案等。
To better meet customer’s expectations and working conditions, we have established a front-line customer service team, a solutions team and a delivery team for this project, and successfully finished the delivery early this year.
As feedback, the customer is satisfied with our equipment especially the mining excavators. We both look forward to further cooperation such as the LiuGong Smart Mining Solution.
从产品方案订制和交付、设备维护保养和售后支持,到客户深度需求和意见听取,柳工始终坚持以客户为中心,贯彻“全面解决方案、全面国际化、全面智能化”三全战略,致力于为世界客户提供卓越的工程机械产品和服务。
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