这是一次情系万里的工匠集结
这是一次匠心筑梦的感恩之旅
这更是一次笃定践行的服务承诺
恒旺集团质量服务万里行一直在路上
This is a gathering of craftsmen bound by love across thousands of miles.This is a journey of gratitude for dream-building with craftsmanship.
This is even more a service commitment made with firm practice.The Hengwang Group's quality service journey spans thousands of miles and is always on the way.
此站，恒旺服务万里行团队来到了安徽省滁州市，拜访滁州市重点客户王总，在售后服务工程师的检查下发现机器存在液压油箱盖漏油、压缩机支架断裂的问题，现场工程师立马对客户设备做了详细的巡检，以最短的时间为客户解决了问题。想客户所想，急客户所急，认真高效的解决客户在实际中遇到的困难，为客户搭建了一枚强有力的服务盾牌。
At this stop, the Hengwang Service Team arrived in Chuzhou City, Anhui Province, to visit Mr. Wang, a key customer in Chuzhou. During the inspection by the after-sales service engineer, it was discovered that the machine had issues with a leaking hydraulic oil tank cover and a broken compressor bracket. The on-site engineer immediately conducted a detailed inspection of the customer's equipment and resolved the problems in the shortest possible time. Anticipating the customer's needs and urgently addressing their concerns, they efficiently solved the difficulties encountered in practice, building a strong service shield for the customer.
用专业技术与至诚服务保障客户每一台设备的正常运转，与客户交流中充分聆听客户对于设备的使用感受，并作详细记录，双方还对恒旺挖掘的性能改进进行了交流，并提出了相关建议。
With professional technology and sincere service, we ensure the normal operation of each customer's equipment. In communication with customers, we fully listen to their feelings about the use of the equipment and make detailed records. Both parties also exchanged views on the performance improvements of Hengwang's excavations and offered related suggestions.
不论是灯光闪烁的城市，还是崎岖难行的深山，恒旺售后团队不畏酷暑，不惧坎坷，不辞辛劳。只为全心全意地为客户送上赤诚专业的暖心服务。只要被需要，有客户的地方，就有恒旺售后团队温馨服务的身影。
Whether in the cities where lights flicker or the rugged mountains that are difficult to traverse, the Hengwang after-sales team fears neither the scorching heat nor the rough paths, nor do they shy away from hard work. All to wholeheartedly deliver sincere and professional warm-hearted service to customers. Wherever they are needed, wherever there are customers, there you will find the warm presence of the Hengwang after-sales service team.
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