质量服务万里行
Quality Service Miles Campaign
HEWNGWANG·GROUP
从北到南，从东到西，
恒旺集团服务万里行一直朝着服务的方向，
握紧出征的誓言，
向着下一站集合。
From north to south, from east to west, Hengwang Group has always been moving in the direction of service, holding fast to the pledge of deployment, and moving towards the next gathering point.
HENGWANG
服务万里行团队拜访了四川省内江市威远县的代理商段总，段总拥有两台恒旺轮式挖掘机HWL80-9，分别工作了492和785小时。售后工程师对两台挖机进行了检查、维护、更换了老化的进气管。段总也对机器提出了宝贵的改进意见。
The "Service Miles Team" visited Mr. Duan, a local agent in Weyuan County, Neijiang City, Sichuan Province. Mr. Duan owns two Hengwang wheel excavators, the HWL80-9 models, which have been in operation for 492 and 785 hours, respectively. The after-sales engineers conducted inspections on both excavators, performed maintenance, and replaced the aging intake pipes. Mr. Duan also provided valuable feedback for improvements to the machines.
Quality Service Miles Campaign
WINTER
WINTER IS COMING
没有哪个品牌会得到客户百分之百的赞美，正视客户“不同的声音”才能得到更好地提升。本次走访过程中，研发质量服务供应商联合小组现场为保内外核心客户解决问题，与此同时，服务人员已将本次走访中客户反馈的各项问题及相关意见进行收集、记录并向各责任主体反馈，力争以最快的速度为客户提供更高品质的设备及更优质的售后服务。
No brand can ever receive 100% praise from customers, and it's only by addressing "different voices" from customers that improvement can be achieved. During this visit, the Research and Development, Quality, and Service Supplier Joint Team resolved issues on-site for our core customers. At the same time, our service personnel collected and recorded all the problems and feedback from customers during this visit and provided this information to the responsible parties. We are committed to providing our customers with higher quality equipment and better after-sales service as quickly as possible.
HENGWANG
质量服务万里行活动，不仅仅是每年一次的大巡检，更是恒旺售后服务人员的日常。在无数个平淡日子里，服务人员通过检查，提前发现问题，预防设备发生故障，保证了客户日常稳定使用。时间就是金钱，他们用及时高效和的服务保障着设备的高效运转，践行为客户创造更大价值的服务信念。确保客户设备运转正常是恒旺始终不变的初心，他们用匠心精神，打造精品产品，一站式优质服务，让客户体验踏实使用的幸福感。
The Quality Service Miles campaign is not just an annual major inspection but also an everyday commitment by Hengwang's after-sales service personnel. In countless ordinary days, service personnel conduct inspections to proactively identify problems and prevent equipment breakdowns, ensuring the stable daily use for our customers. Time is money, and they guarantee the efficient operation of equipment through timely and efficient service, practicing their belief in creating greater value for customers. Ensuring that customer equipment operates smoothly is Hengwang's unwavering commitment. With a craftsman's spirit, they create premium products and offer one-stop high-quality service, allowing customers to experience the happiness of secure usage.
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山东恒旺集团以“让最广泛的用户享受最高性价比的产品及服务”为使命，不断推出新产品，提供全方位服务。主营产品类目齐全，包括挖掘机、推土机、钻机、打桩机、压路机、履带运输车等20大系列180余种。产品通过ISO、欧盟CE、德国TUV、法国BV等十余项安全检测认证。
Shandong Hengwang Group, with the mission of "providing the widest range of users with the highest cost-effective products and services," continuously introduces new products and offers comprehensive services. Our main product categories are comprehensive, including excavators, bulldozers, drilling rigs, piling machines, road rollers, tracked transport vehicles, and more, totaling over 20 series and 180 varieties. Our products have obtained more than ten safety testing certifications, including ISO, EU CE, Germany TUV, France BV, and others.
干工程、选恒旺、事业兴旺！
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